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Ottawa pickup & delivery

Laundry day, returned.

Per-pound wash and fold with a 15 lb minimum. Bedding, dry cleaning, and Airbnb sets at flat per-item pricing. Free pickup, 48 hour turnaround, charged after delivery.

Free pickup ยท 48 h turnaround ยท Pay after delivery

Hands folding a clean white shirt beside a sunlit window. From $3.19 CAD/lb

The promise

One pickup, one wash, one folded return.

  • $3.19 CAD/lb Per-pound wash and fold, 15 lb minimum
  • Free Pickup and delivery across served Ottawa zones
  • After Card on file, charged once the bag is back

How a pickup runs

Three steps. No laundromat run.

Book a window, hand off a sealed bag, get it folded back in two days. Card on file is held quietly until the work is done.

  1. A sealed laundry bag waiting on a sunlit porch step.
    Pickup

    Leave the bag, we come to you.

    Pick a 2 hour window. Sealed bag at the porch or doorman. Free pickup, no laundromat run.

  2. White textiles tumbling inside a clean front-load washer drum.
    Wash

    One household, one wash.

    Each customer washed separately. Per-pound for wash and fold, flat rates for bedding, dry cleaning, and Airbnb sets.

  3. A neat stack of folded clean white towels on a residential surface.
    Return

    Folded, packed, delivered.

    Standard 48 hour turnaround. 24 hour rush available. Card on file is charged after the bag is back at your door.

For you

However your laundry shows up.

One operator, four ways to use the route. Pricing stays flat or per-pound across each one.

  • Households

    Per-pound wash and fold with a 15 lb minimum. Free pickup, 48 h turnaround, charged after delivery.

    Book household pickup
  • Students

    Special per-pound rate at any local school. Set a recurring pickup for the whole semester. No contract.

    Student pricing
  • Airbnb hosts

    Per-set linen turnovers. 24 h rush option for tight changeovers. Recurring schedules fit weekly turnover patterns.

    Airbnb pricing
  • Commercial

    Restaurants, salons, clinics, gyms. Per-item commercial rates and recurring schedules charged per pickup.

    Commercial pricing

Where we pick up

Across Ottawa, one operator picking up.

Twelve neighborhoods, flat per-pound and per-item pricing, no marketplace, no contractor swap. We confirm the postal code at booking.

  • Kanata K2K
  • Stittsville K2S
  • Nepean K2H
  • Barrhaven K2J
  • Westboro K1Z
  • Hintonburg K1Y
  • Centretown K1P
  • The Glebe K1S
  • Alta Vista K1G
  • Vanier K1L
  • Orleans K1C
  • Manotick K4M

Clear pickup window, clear price, and the returned laundry was easy to sort at home.

Maya L. ยท Wash and fold, May 2026

FAQ

Questions before you book

Pickup, pricing, payment timing, and recurring schedule answers. No surprises.

A real person handling white laundry beside a wicker basket
  • 8 answers
  • 5 topics
  • Pickup, pricing, payment
Read the full FAQ
How do pickup windows work?

Pickup runs in 2 hour windows across the day. Pick a window during booking. The customer app and backend confirm the slot is open before the order is created.

How fast is delivery?

Standard turnaround is 48 hours from pickup to redelivery. A 24 hour rush option is available at an extra fee, selected during booking.

Is there a minimum order?

Yes. Wash and fold per-pound has a 15 pound minimum. Bedding, dry cleaning, commercial, and Airbnb linens use flat per-item pricing with no minimum count.

Who qualifies for the special rate?

Verified students, teachers, healthcare workers, and seniors get the $3.10 per pound rate on wash and fold. Standard rate is $3.19 per pound. Verification is requested during booking.

Are all prices public?

Yes. Wash and fold lists per-pound rates, and bedding, dry cleaning, commercial, and Airbnb linens list flat per-item prices on each service page. There is no quote step.

When does payment happen?

Cards are saved at booking but not charged. After delivery, the order is invoiced and the saved card is charged for the actual amount. There is no upfront charge.

How does a recurring schedule work?

Pick weekly, biweekly, or monthly during booking. There is no contract, no monthly fee, and you can pause, skip, or cancel any pickup. Each pickup is charged after delivery, like a one-time order.

How quickly does support respond?

Support requests receive a response within 48 business hours. Use the contact page for booking help, billing, and feedback.

Next laundry day

Save Saturday.

Save a card at booking, leave the bag, get it back in 48 hours. Charged after delivery, never before.